User want to transfer money in a fast way through DANA application. But user have to repeatedly click on the recipient's account to get the complete recipient's account information. This makes user feel confused.
How might we help the user to be able to see the complete account information for the transfer destination?
ROLE
UX Researcher
DURATION
3 Days, 14-16June 2022
PROCESS
Empathize, define problem, HiFi, testing
TOOLS
Figma, FigJam, Trello